Tata Sky's Forced Hardware Upgrades, and Making the Customer Pay for It

Medium It was the last week of December 2016 and everyone in the family had been enjoying their favorite Marathi shows on the TV, as they had been for the last several years. One fine morning, the primary Tata Sky STB (set-top-box) in the living room was displaying a message on the screen that new software was being downloaded.
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